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Problem-solving should never be firefighting or a reactive task. Done right and in a systematic fashion, problem-solving can prove to be the easiest and most cost-efficient way to do business development. In this webinar, we will introduce a best practise approach on systematic problem-solving. And we explain how this approach increases customer satisfaction, profitability and value.
The business value streams are at the centre of our attention. We add three important components of systematic problem-solving: The 8 problem-solving steps, the quality guidelines needed in order to do the right things in the right way, and we explain the roadmap to follow to get from the current situation to the desired target state.
A complete methodology to get the problems solved once and for all.
You will learn a best practice approach to systematic problem-solving that increases customer satisfaction, profitability, and uninterrupted value creation.
Problem-solving is a major ingredient in your efforts to constantly improve. Problems may impact the business in different ways and with different impacts. We will present important aspects of prioritising problems according to business criticality on the same level as other important business tasks.
By knowing how to solve problems in the best way and also prioritise them according to their impact on the business, you will understand how to systematically work to reach new levels of best practices in the teams and in the organisation as a whole.
This webinar highlights how to harness the often over-looked, yet extremely powerful, business developments opportunities that are disguised as problems!
Over the past 25 years we have trained professionals in almost every industry sector. Our clients have ranged from individuals through our many open courses and workshops, to big workforces in large-scale implementations for multi-national giants.
We have developed unique insights from our long experience. These invaluable insights are the driving force behind our modernised coaching programs.
Below you will find a very small selection of our many past and current clients.
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